Frequently Asked Questions
Everything you need to know about your home and garden orders.
When will my order ship?
Items are shipped at the appropriate planting time for your specific hardiness zone. You can find estimated shipping windows on each product page and in your order confirmation email.
What is the Lifetime Guarantee?
We stand behind our products. If any plant or bulb fails to grow or you are dissatisfied for any reason, we will provide a replacement or a merchandise credit for the full purchase price.
How do I track my delivery?
Once your order has been dispatched from our facility, you will receive a shipping confirmation email containing a tracking link to monitor your package's progress.
Can I make changes to my order after it's placed?
To ensure timely delivery during peak planting seasons, we process orders quickly. Please contact our customer service team within 24 hours of placement to request any modifications.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal and Breck's gift certificates.
Do you offer planting instructions?
Yes, every shipment includes a detailed planting guide tailored to the specific varieties you purchased to ensure your garden thrives.